Shikha Kaul
Senior Product Manager
About Me
Product Leader & Strategic Thinker
I Turn Business Challenges into Product Success Stories
As a Senior Product Manager with 16+ years in the IT industry, I bridge the gap between business vision and technical execution to deliver products that users love and businesses depend on.
I've led product initiatives at Fortune 500 companies including ResMed, Manulife Financial, and TCS, where I've consistently delivered measurable business outcomes: reduced time-to-market by 35%, improved customer satisfaction scores by 40%, and contributed to revenue growth exceeding $10M annually.
My approach combines data-driven decision making with deep customer empathy. I don't just manage products—I champion them, ensuring every feature we ship solves real problems and delivers tangible value.
Trusted by teams at
Featured Portfolio
Impact-driven product work
Enterprise Healthcare Platform Transformation
Led the strategic product roadmap for a cloud-based healthcare management platform serving 500+ healthcare organizations and impacting millions of patient journeys.
Challenge
Legacy systems causing 40% customer churn risk, slow feature velocity, and declining NPS scores in a highly competitive market.
My Approach
- Conducted 50+ customer interviews to identify core pain points
- Implemented data-driven prioritization framework using RICE scoring
- Established cross-functional pods for faster iteration cycles
- Created customer advisory board for continuous feedback loops
Results Delivered
Digital Transformation for Financial Services
Spearheaded requirements analysis and product discovery for critical financial applications during a multi-year modernization initiative.
Multi-Client Enterprise Solutions
Managed end-to-end product delivery for enterprise clients across telecom, banking, and retail sectors.
What Sets Me Apart
Technical Depth + Business Acumen
With an engineering background and years in business analysis, I speak both languages fluently. I can dive deep with developers and present confidently to C-suite executives.
Healthcare & FinTech Expertise
Specialized experience in regulated industries where compliance, security, and user trust are non-negotiable. I understand the unique challenges of building products in these spaces.
Stakeholder Whisperer
I've built consensus among competing priorities across 6 organizations. My superpower is turning conflicting stakeholder needs into aligned product visions.
Metrics-Obsessed
Every feature I ship has success criteria. I establish KPIs upfront, measure relentlessly, and iterate based on data—not opinions.
My Resume
Career journey
Experience
Technical Product Manager / Senior BA
ResMed / Brightree
- Own product vision, strategy, and roadmap for healthcare SaaS platform
- Lead discovery sessions with 50+ enterprise clients to identify opportunities
- Drive agile ceremonies and manage product backlog for 3 scrum teams
- Reduced feature cycle time by 35% through process optimization
- Achieved 40% improvement in stakeholder alignment scores
Business Analyst
Manulife Financial
- Led requirements elicitation for $5M+ digital transformation initiatives
- Created comprehensive BRDs and FRDs for enterprise applications
- Facilitated UAT with 100% success rate across 8 major releases
- Developed risk mitigation strategies reducing project delays by 25%
Senior Business Analyst
Tata Consultancy Services
- Managed full SDLC for 15+ enterprise client projects
- Conducted gap analysis identifying 30% efficiency improvements
- Coordinated cross-functional teams across 3 time zones
- Maintained 100% client satisfaction rating
Software Engineer & QA Analyst
Teamware, Velankani, Global Sourcing
- Built technical foundation in software development and testing
- Automated regression testing reducing QA cycles by 50%
- Developed expertise in telecom billing and enterprise systems
Education
Bachelor of Engineering
University of Pune, India
Computer Science & Engineering
Certifications
Industries
My Skills
Technical proficiencies
Product Strategy
Agile/Scrum
Stakeholder Mgmt
Requirements
Data Analysis
Team Leadership
Product Management
Leadership & Communication
Analytics & Research
Tools & Platforms
How I Add Value
What I bring to your team
Product Vision & Strategy
I define compelling product visions that align with business goals and resonate with users. From market analysis to roadmap creation, I ensure your product has a clear path to success.
0-to-1 Product Development
From initial concept to market launch, I guide products through every stage. I've taken 50+ products from ideation to successful launch, consistently meeting deadlines and budgets.
Agile Transformation
I implement and optimize agile practices that boost team velocity and product quality. My experience spans Scrum, Kanban, and SAFe methodologies.
Stakeholder Alignment
I bridge gaps between business, technology, and users. Through structured communication and transparent processes, I ensure everyone moves in the same direction.
Customer & Market Research
I conduct comprehensive customer interviews, competitive analysis, and market research to inform product decisions. Every feature I advocate for is backed by evidence.
Product Analytics & Optimization
I establish metrics frameworks, track KPIs, and drive continuous improvement. If we can't measure it, we can't improve it—I ensure we're always measuring what matters.
What People Say
Colleague endorsements
"Shikha has an exceptional ability to translate complex business requirements into clear, actionable product specifications. Her strategic thinking and collaborative approach make her an invaluable asset to any product team. She doesn't just manage products—she champions them."
"Working with Shikha was a game-changer for our project. She consistently delivered high-quality documentation, maintained excellent stakeholder communication, and always kept the user's needs at the center of every decision. Her attention to detail and thorough analysis saved us countless hours of rework."
"Shikha brings a rare combination of technical depth and business acumen. She can dive into technical discussions with developers and then present to executives with equal confidence. Her ability to build consensus among competing stakeholders is truly impressive."
Ready to Build Something Great?
I'm currently exploring new opportunities where I can drive product excellence and make a meaningful impact. Let's discuss how I can help your team succeed.
Let's TalkGet In Touch
Let's work together